Return the unused portion, still in it’s original package, to the same retailer you made your purchase from. Every bag of Victor has the return guarantee printed just below the UPC bar-code. See the full Victor Product Return Policy.
We recommend to inspect the best by date before you make your purchase to determine if you will be able to use it in an adequate amount of time to meet your feeding needs. Primarily as long as the product is being returned within the best by date and with in a reasonable time since the date of purchase. If you allow the food to go out of date before it is used it doesn’t qualify for refund or return.
Best By Date can be found on the back side of the bag (New Poly Packaging) above the Victor Logo near the top or (Older Paper Packaging) near the bottom seal below the labeling. The Best By Date is one year from the date the product was packaged for what should still be suitable to be fed up to that date as a guideline. Provided the product has been in favorable conditions will determine how suitable for consumption it should be. Keeping the product from being exposed to excessive heat for any amount of time is the best way to maintain the expected shelf life of one year.